By internet - www.harrybarker.com - Shop and order on our secure site 24 hours a day, 7 days a week. Check our site frequently for special online offers. A confirmation email will be sent, followed by a tracking information email.

By fax - 1.843.763.2030. You can order 24 hours a day, 7 days a week. Orders will be processed on the following business day.

By phone - Call toll free 1-800-HI-HARRY (444.2779). Hours: M-F 9AM to 6PM EST

By mail - Please print out and write your order on the following Order Form. If you do not have adobe acrobat, you can download a free version at this link. Our address is:

Harry Barker Inc.
4275 Arco Lane
Suite B
North Charleston, SC 29418

• Harry Barker merchandise has a 100% guarantee. If you are not completely satisfied with any item, or if it was damaged during shipment, we will be happy to exchange, substitute or issue a refund. Please notify our customer service department at info@harrybarker.com or call toll free 1-800-HI-HARRY (444.2779).
• Refunds will be issued in the original form of payment within 30 days of the notification. This refund will be given once we have received the item(s). All returns made within 30 days are subject to a restocking fee of 10% of the price paid for the item. All returns made after 30 days, will be charged a 30% restocking fee.
• For returns or exchanges, simply complete the return form form and ship the return via UPS, FedEx or USPS to:

RETURNS DEPARTMENT HARRY BARKER INC.
4275 Arco Lane
Suite B
North Charleston, SC 29418

• All orders are shipped within 2 business days. Please include your phone number or email address so we may inform you of any unexpected delays.
• Next day delivery is available upon request for an extra charge.
• Weekend orders are shipped during business days.
• Please allow 2-4 weeks for back order and custom items.
• UPS and FedEx cannot deliver to PO Boxes.

• We accept American Express, Visa, MasterCard, personal check or money order.
• If you pay by check, please allow time for check to clear.
• You can also use points that you accumulate with every order that you place. Barker Bucks.

• Once your order has been shipped, an email will be sent to the given email address from your order. This email will include your invoice and tracking information.
• you can also track your package by logging in to your account info page.

• To receive our catalog, simply click on Request Catalog at the bottom of this page, fill out the form and one will be mailed to you, or you can download our catalog now.
• It will be shipped to you in our next catalog shipping.
• We love to send our catalog internationally but, to cover postage, we must charge $5.00 each.

• A personal message can be included with your gift at no extra charge. Fill in the text you wish to appear on the card and we will custom print it on our Harry Barker gift card.
• For an additional $3.00 per item, we can gift wrap almost any item in our catalog.
• If you can’t decide what to give, please email us at info@harrybarker.com to ask for our suggestions or to order a gift certificate.

• What is the shelf life of your treats? - One year.  But your pet will eat them all long before then.
• Can I order an extra bed cover? - Yes!  Both bed covers and bed inserts can be purchased separately. Email us at  info@harrybarker.com or call us at 800-HI-HARRY (444-2779) to order.
• What are your most popular, or best selling products? Currently our most popular products are Rectangle beds, Retro Doggie Treats, Food Storage Cans for both dog and cat, cotton rope toys, and our No.2 bags and dispensers.

• Our offices are closed on on these holidays, and all orders placed on these days will be processed on the following business day.
• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve (open 9am-1pm)
• Christmas Day

• If you have any questions or problems with your order, please email is at  info@harrybarker.com or call at 1-800-HI HARRY (444.2779) M-F 9AM to 6PM EST. We are always happy to help!

• We value your opinions, and we also value pet stories and photos for our gallery on Facebook! Email us at  photos@harrybarker.com.