By internet - www.harrybarker.com - Shop and order on our secure site 24 hours a day, 7 days a week. Check back frequently and receive specials that are available only on the website. A confirmation email will be sent, followed by a tracking information email, to the given email address.

By fax - 1.843.763.2030. You can order 24 hours a day, 7 days a week. Orders will be processed on the following business day.

By phone - Call toll free 1-800-HI-HARRY (444.2779). Hours: M-F 9AM to 6PM EST

By mail - Please print out and write your order on the following Order Form. If you do not have adobe acrobat, you can download a free version at this link. Our address is :

Harry Barker Inc.
4275 Arco Lane
Suite B
North Charleston, SC 29418

• Harry Barker merchandise has a 100% guarantee. If you are not completely satisfied with any item, we will be happy to exchange, substitute or issue a refund. Please notify our customer service department at info@harrybarker.com or call toll free 1-800-HI-HARRY (444.2779).
• Refunds will be issued in the original form of payment within 30 days of the notification. This refund will be given once the item(s) has arrived at Harry Barker. All returns made within 30 days are subject to a restocking fee of 10% of the price paid for the item. All returns made after 30 days, will be charged a 30% restocking fee.
• If items were damaged during shipping, please call 800-HI-HARRY, or email our customer service representatives at info@harrybarker.com.
• For returns or exchanges, simply complete the return form form and ship the return via UPS, FedEx or USPS to:

RETURNS DEPARTMENT HARRY BARKER INC.
4275 Arco Lane
Suite B
North Charleston, SC 29418

• All orders are shipped within 3 -5 business days. Please include your phone number or email address so we may inform you of any unexpected delays.
• Next day delivery is available upon request. There will be an extra charge for all next day deliveries.
• Weekend orders are shipped during business days.
• Please allow 2-4 weeks for back order and custom items.
• UPS and FedEx cannot deliver to PO Boxes.

• To review our retail PDF catalog, please click the following link:  catalog
• Feel free to call our customer service representatives at
  800-HI-HARRY (444.2779) or email us at info@harrybarker.com with any questions or other requests.

• Once your order has been shipped, an email will be sent to the given email address from your order. This email will include your invoice and tracking information.

• You may use American Express, Visa or MasterCard.
• We also accept payment by personal check or money order.
• If you pay by check, please allow time for check to clear.

• A personal message can be included with your gift at no extra charge. Fill in the text you wish to appear on the card and we will custom print it on our Harry Barker gift card and enclose it with your gift item.
• If you can’t decide what to give, please email us at info@harrybarker.com  for suggestions

• What is the shelf life of your treats? - Our pet treats have a shelf-life of one year.
• Can I order an extra bed cover? - Both bed covers and bed inserts can be purchased separately. While our website is currently being updated, please either email us at  info@harrybarker.com or call us at 800-HI-HARRY (444-2779) to order your separate cover or insert. We apologize for the inconvenience and will soon fix this problem.
• How do I install my car seat cover? - The car seat covers have four straps. Two of the straps fit over the headrests and the other two straps are secured to a bar under the seat.
• What are your most popular, or best selling products? Currently our most popular products are, our Rectangle style beds, Retro Doggie Treats, Kitty Mouse Cat Treats, Food Storage Cans for both dog and cat, All cotton rope toys, Round Beds, Spa Products, our collars and leashes and our No.2 bags and dispensers.

• The following federal holidays are recognized by Harry Barker. The office will be closed on these holidays, and all orders placed on that holiday will be processed on the following business day.

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve (open 9am-1pm)
• Christmas Day

• If you have any other questions or problems with your order, or our products, please email our customer service representatives at  info@harrybarker.com. Your email will be answered the following business day. Or call at 1-800-HI HARRY (444.2779) M-F 9AM to 6PM EST. We are always happy to help!

• We value your opinion and want to hear comments and suggestions to make Harry Barker an easier and more enjoyable shopping experience. Or just tell us about your pets. Mail, fax or email us at  info@harrybarker.com.
• You can send us pictures of your dogs and we will put them in our Photo Gallery. Email them to photo@harrybarker.com.